Improve health education, coaching efficiency, and engagement
A large health plan needed a consistent source of health education, and an efficient, easy-to-access way to send health education to their members from within Jiva. Using WebMD Ignite Coach with the Ignite Knowledgebase solution for ZeOmega, the health plan:
- Connected care managers and members with evidence-based health education
- Automotated the process for increased efficiency
- Tailored education to the needs of each individual member
Read this client story to see how they increased care manager encounters by 25.6% YOY.
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