Dismiss Modal


5 key priorities to improve patient retention

Download ebook → 

Patient looking over information with doctor
Woman lookin at health information online

Patient retention is every bit as important as acquisition

Healthcare marketers, like their counterparts in other industries, are charged with customer acquisition and retention. But many have made the mistake of focusing primarily on acquisition. As healthcare becomes increasingly consumer driven and access to care points proliferate, marketers must embrace their role in driving  long-term loyalty. 

The good news is that healthcare organizations already have many existing patients, and a wealth of information about them. As this ebook explains, successfully improving  patient retention will be the result of:

  • Understanding your current retention rates and being able to model the effect of improvements you make
  • Developing actionable strategies and evolving them over time
  • Having the means to measure and monitor success

Download ebook → 


Here’s another helpful resource about patient education and adherence:

Patient looking at health information on a tablet

The impact of knowledge: Patient education improves compliance and outcomes


Read it now

Ready to re-energize the health experience?

Our team has years of expertise helping guide people to better health, from Discovery to Recovery. Now let us put our knowledge to work for you.

Let's talk →