Care Management
Empower care managers with resources to provide health education and track member engagement.
Maximize care manager efficiency
Access a single, trusted source to deliver follow-up education to members through e-fulfillment options that let you share content via email, text, chat services, or print. Whether you need easy-to-understand articles, engaging videos, or decision aids, we cover every care moment. Our platform streamlines care management processes and helps you meet quality standards. With curated content sets, and advanced campaign functionality, your care managers work smarter, while automated program delivery and scheduled reminders enhance efficiency.
Reach members at scale
In addition to 1:1 coaching, care managers can send a one-time outreach or deliver ongoing campaigns to segments of your membership. Encourage your members to close gaps in care, seek needed services, or improve the understanding and management of their health. Save time using pre-defined campaigns, or create campaigns to meet your specific population health and quality improvement goals.
Move members to action
By delivering personalized health education at the right moments, your care managers empower members to make informed decisions about their health, leading to improved adherence to care plans and better overall health outcomes. Additionally, the platform's powerful analytics enable care managers to track member engagement and progress, allowing for data-driven adjustments to care strategies, ultimately fostering a more proactive and supportive healthcare experience.
Demonstrate results
Population reports show customers that your care management program is making a difference. Interactive analytics provide clear insights into health content utilization and engagement, individual preferences, and campaign performance. With these insights, coaches are more connected to each person and can better guide the next step in the care plan.
